Frequently Asked Questions

Everything you need to know about your Sokito gear.

How long does shipping take for my order?

Standard domestic shipping typically takes 3-5 business days. International delivery times vary by location, usually ranging from 7-14 business days depending on customs processing.

What is your return policy for performance footwear?

We offer a 30-day return policy on all unworn items in their original packaging. Please ensure the tags are attached and the soles show no signs of outdoor use.

How do I find the right size for my sports shoes?

We recommend referring to our comprehensive size guide located on each product page. Our footwear generally fits true to size, but if you are between sizes, we suggest sizing up for athletic performance.

Are Sokito products covered by a warranty?

Yes, all our gear comes with a 6-month manufacturer's warranty against defects in materials or workmanship under normal use conditions.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer professional or team discounts?

We provide special pricing for bulk team orders and verified professional athletes. Please contact our support team with your credentials to learn more about our partnership programs.